Hi!

I help you and your team grow, resolve conflicts, and build sustainable relationships. I draw on Nonviolent Communication (NVC), insights from adult development, and human-centred approaches.

I also help you with leadership development and strategic initiatives that transform your organisation into something more purpose-driven and product- or flow-centred.

Scroll down to read more, write or call.

//Ricardo

Conflict resolution

I help colleagues, teams, couples, families and friends find sustainable ways of relating. I draw on Nonviolent Communication (NVC) and insights from adult development.

My main tool is mediation. Mediation can take different shapes depending on the situation. Broadly, it is about helping two parties or groups have a constructive conversation.

It is often possible to get further than we think.

Conflict resolution requires us to approach the hardest, most painful and most confusing aspects of a given situation with care. It is hard work, but it is what makes the outcome last.

My job during a mediation is to make sure we have a calm and safe environment, a slowed-down pace, and solid support.

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Conflict resolution is for handling acute situations. For longer-term development of individuals or groups, scroll on 👇🏽

Training

How are motivation, engagement and cohesion at your workplace? An inspirational talk can help, but the effect rarely lasts.

Training is a strategic investment in your employees. It is a key component in building human-centred workplaces where we make use of people's own motivation to create value.

Useful at work and in private life

I deliver tailored, on-demand training in self-leadership, interpersonal communication, conflict resolution, empathy, feedback and more. These are useful both professionally and in your personal life.

I also offer a range of open courses that you, as a private person, are welcome to sign up for.

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Training is best understood as a long-term investment. If there are ongoing conflicts in your team (or family), it is better to bring me in for conflict resolution.

If you are looking to develop your own capacity, read about coaching 👇🏽

Coaching

How do we develop as individuals? In ways that last.

We might try New Year's resolutions. But soon enough we can be back in old patterns.

Sustainable change does not come from individuals being told, or telling themselves, what to do. It comes when we take ourselves through a process where we carefully look at every aspect that needs to be there for a decision to be genuinely grounded.

Coaching is one way to support individuals through that. By going through the process, we increase the chances of coming out the other side fundamentally changed.

Which tools I use depends on what is on the table. If you want to know more about my background, read more under about me.